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Privacy policy
Terms of use
Return policy
Xchange Guarantee



Privacy policy

Xchangezone.ca is committed to protecting your personal data and your privacy. We use the information you send us to fulfill your orders. The information we need is: your name, your email address, your credit card number and its expiry date. This allows us to process your orders and follow up. All information used to bill your purchases is securely encoded securely.

Xchangezone.ca will not disclose your personal information to any outside company for its own marketing purposes without your consent. Neither information about you (such as your name, address, and phone number), nor information about your orders and the products you purchase will be disclosed or sold to an outside company for the purpose to using them for any purpose. marketing or solicitation, without your consent. Under no circumstances will we sell your personal customer information to a third party.

Change to the privacy policy

Change to the privacy policy Xchangezone.ca reserves the right to modify this policy at any time. Xchange also reserves the right to transmit personal information about you to the extent that the law requires it to do so or to protect its rights of ownership of the site.

Terms of use

When accessing, browsing or using this site, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them, as well as to comply with all applicable laws and regulations. If you do not agree to these terms, do not use this site.

Rights protections

The contents included in this site are protected by various laws. These contents are intended for non-commercial use. Any reproduction, publication, distribution or public performance of content included in the site, in part or in whole, is strictly prohibited. Any unauthorized use of such content could expose the violator to liability litigation and / or criminal prosecution.

Errors on the website

We try to provide current and accurate information on our site. Nevertheless, errors and misprints may occur. Accordingly, we reserve the right to reject, correct, cancel or terminate any order for goods or services for which the price has been incorrectly shown or where we have otherwise shown incorrect or imprecise information. Xchangezone.ca reserves this right at any stage of the online order, including after the order has been submitted and the order has been confirmed and your credit card charged. If your order is canceled and your credit card has already been charged, we will issue a credit to your credit card account for the amount of the charge. Different bank policies will dictate when this amount is credited to your account. Providing you with a credit, if applicable, is our only commitment to you. Xchangezone.ca is not obligated to sell products or services based on errors or misprints on our site.

Responsabilities of the company

The company does not warrant that the website will be error free or that this website and its server are free of computer viruses or other pernicious effects. If your use of the website or equipment requires the maintenance or replacement of parts or data, the company assumes no responsibility for any costs incurred.

Return policy

Your satisfaction is important to us. If you are not completely satisfied with your purchase, we will offer you an EXCHANGE or REFUND within 30 days of the original date of purchase. It is important that the item has not been damaged and that you have the original cash register receipt, otherwise the exchange or refund can not be made.

Items on sale

Any item on sale for 40% or more is a final sale.

XchangeZone.ca guarantee

Xchangezone.ca is committed to offering you a 12-month warranty on manufacturing defects for new products and 30 days for second-hand products. This warranty excludes the normal wear of the jewel, as well as the misuse of it.

Exclusions: Any product that already has a warranty from the manufacturer is not covered by the Xchangezone.ca warranty, however, we can assist you in this process with the manufacturer if necessary.