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Privacy policy

This Privacy Policy sets out how we collect, use, communicate and disclose personal information provided by users of this website.

Collection, use and distribution of information

We are the only owners of the information collected on this website. The only information we have access to and collect is that which you voluntarily provide to us via e-mail or other direct contact. We will not sell or rent this information to anyone. We will use this personal information to respond to you regarding the reason you contacted us. If necessary, we may share your personal information with our business partners in connection with services they may perform for us. We may use this information to send you marketing or promotional material about our products, programs and services.

Your agreement

By providing us with your personal information, you consent to its collection, use and disclosure as described in this Privacy Policy. If you have submitted personal information to us and wish to withdraw your consent to its retention, use or disclosure, please contact us. If you withdraw your consent, we may no longer be able to provide you with certain products or services.

Security

We take precautions to protect your information. When you submit information about yourself through this website, that information is protected both online and off-line. However, we are not responsible for the practices of websites or services linked to or from this website, including the information and content contained within them.

Cookies

We may use cookies on this website. A cookie is a piece of data stored on the hard drive of our website users to help us improve their access to our website and to identify them when they return. Cookies may also allow us to discover and target the interests of our website users to enhance their experience. We may use cookies to deliver ads related to your experience on our website. The use of a cookie is in no way linked to any personally identifiable information on our website. Some of our business partners may use cookies on our website, but we have no access to or control over these cookies.

Google Analytics

We use Google Analytics to analyze the browsing behavior of visitors to this site. Google Analytics collects information on an anonymous basis, such as the number of visitors to the site, the type of browser and operating system they use, the date, time and duration of visits, the pages viewed and the other websites visited before coming to this site. Our use of Google Analytics includes the demographic and interest reporting component. You can deactivate Google Analytics functionality by downloading the Google Analytics deactivation browser add-on or by configuring your browser settings to block the use of cookies.

Applicable law

This Privacy Policy and its interpretation shall be governed by the laws of the province and the federal laws of Canada applicable therein. The parties agree to submit to the exclusive jurisdiction of the courts of said province, except where prohibited by law. If you have any concerns regarding this Privacy Policy, please send a brief explanation of your concerns.

Changes to the privacy policy

Xchangezone.ca reserves the right to modify this policy at any time. Xchange also reserves the right to disclose your personal information if required to do so by law or in order to protect its proprietary rights in the site.


Terms of use

By accessing, browsing or using this site, you acknowledge that you have read, understood and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, do not use this site.

Protection of rights

The contents of this site are protected by various laws. These contents are intended for non-commercial use. Any reproduction, publication, distribution or public performance of the contents included in the site, in part or in whole, is strictly prohibited. Any unauthorized use of said content may expose the offender to civil liability and/or criminal prosecution.

Misprints and errors on our website

We try to provide current and accurate information on our site. Nevertheless, errors and misprints may occur. Accordingly, we reserve the right to reject, correct, cancel or terminate any order for goods or services where the price has been inaccurately shown or where we have otherwise shown incorrect or inaccurate information. Xchangezone.ca reserves this right at any stage of the online ordering process, including after the order has been submitted and if the order has been confirmed and your credit card charged. If your order is cancelled and your credit card has already been charged, we will issue a credit to your credit card account for the amount of the charge. Different bank policies will dictate when this amount is credited to your account. Providing you with a credit, if applicable, is our only commitment to you. Xchangezone.ca is not obligated to sell products or services based on errors or misprints on our site.

Company responsibilities

The company does not warrant that the website will be error-free or that this website and its server are free of computer viruses or other harmful effects. Should your use of the Web site or the Materials require servicing or the replacement of parts or data, the company assumes no responsibility for any costs incurred.


Return policy

Your satisfaction is important to us. If you are not completely satisfied with your purchase, we offer an EXCHANGE within 30 days of the original purchase date. It is important that the item is undamaged, otherwise the exchange cannot be processed.

We understand the importance of your peace of mind when shopping, and are committed to providing you with a reliable and satisfying experience.


Please do not hesitate to contact us with any questions you may have or to schedule a visit to one of our stores. We look forward to serving you and providing you with the best possible service.

 

Sincerely yours,

The Xchange Zone team.